Shipping and Delivery
Last Updated: [Insert Date]
Who We Are
NYRA (“we”, “us”, or “our”) operates the website www.wearenyra.com (the “Site”).
Our goal is to provide a smooth, transparent, and reliable shipping experience for all customers.
Shipping Costs
Free Shipping
We offer free worldwide shipping on all orders.
Shipping Area
Delivery Locations
We currently ship to:
- United Kingdom
- Europe
- United States
- Canada
- Australia
Future Expansion
We are continuously working to expand our shipping availability to additional countries.
Order Processing Time
Processing Time
Orders are processed within 1–2 business days (Monday through Friday).
Order Cut-Off Time
Orders placed before 10:00 PM (GMT) Greenwich Mean Time (London) will be processed the same business day.
Orders placed after this time will be processed on the next business day.
Non-Processing Days
Orders are not processed on:
- Sundays
- Public holidays
Delivery Time
Estimated Delivery
Orders are typically delivered within 5–7 business days after processing, depending on the destination country.
Please note that delivery times may vary during peak periods or due to customs delays.
Shipping Process
Courier Services
We work with trusted shipping carriers such as:
- DHL
- FedEx
- Local postal partners
Tracking Information
Once your order has been shipped, you will receive an email containing your tracking information.
Damaged or Missing Orders
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery so we can assist you with a resolution.
Missing Orders
If your order has not arrived or appears to be lost, please contact us immediately for assistance.
Returns
For detailed information regarding returns and refunds, please refer to our Return Policy.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
NYRA
Website: www.wearenyra.com
Email: support@wearenyra.com
Customer Support Hours
Monday – Friday: 08:00 – 20:00
Saturday – Sunday: 10:00 – 17:00